Terms of Use
LAST UPDATED: 2024-11-19
1. GENERAL INFORMATION
1.1 WHAT DOES THIS PRIVACY POLICY COVER?
This privacy policy (“Privacy Policy”) governs how we handle and protect personal information collected from individual users (“you” and “your”) via our e-commerce website, https://royalplatinum.se , and its related domain names (collectively, “ROYALPLATINUM”). The policy does not cover external third-party websites, applications or services that may be integrated or linked to ROYALPLATINUM.
1.2 WHO IS RESPONSIBLE FOR THE PERSONAL DATA?
ROYALPLATINUM is owned and operated by:
GoWWW AB
Ridspögatan 17
213 77 Malmo, Sweden
Corporate registration number: 559257-3710
(“we”, “us” or “our”).
1.3 MINORS
ROYALPLATINUM does not target individuals under the age of 18, and we do not knowingly collect personal information from minors. If you discover that a child has provided us with their personal information, please contact us immediately so that we can remove the information from our systems.
1.4 PERIOD AND TERMINATION
This Privacy Policy is effective as of the date stated above and is effective until further notice or until updated.
1.5 CHANGES
We reserve the right to update or change this Privacy Policy at any time to comply with applicable law or business requirements. The latest version will always be available on our website, and in the event of major changes we will notify you by email (if we have your address). Where necessary, we may also request your consent to changes.
2. WHAT DATA DO WE COLLECT VIA ROYAL PLATINUM?
2.1 WHERE DO WE GET YOUR PERSONAL DATA FROM?
We collect personal data from the following sources:
- Directly from you: For example, when you place an order, sign up for a newsletter or contact us.
- Automatically through your activity on ROYALPLATINUM: We collect technical information about how you use our website.
- From third parties: We may receive information from payment providers or other services that you use and where you have consented to them sharing your information with us.
2.2 WHAT PERSONAL DATA DO WE COLLECT AND WHY?
We collect only necessary data and process it according to the principle of data minimization. Here is an overview of what information we collect, why we collect it and on what legal basis we process it:
- Orders:
- Personal information: First name, last name, address, email address and telephone number.
- Purpose: To deliver products, send receipts and maintain business records.
- Legal basis: To perform a contract with you.
- Storage period: At least 7 years according to the Accounting Act.
- Payments:
- Personal information: First name, last name, payment details (handled by payment provider).
- Purpose: To process payments and comply with accounting rules.
- Legal basis: To perform contractual obligations and comply with legal requirements.
- Storage time: At least 7 years.
- Inquiries:
- Personal data: Name, email address and information you provide.
- Purpose: To answer your questions or provide support.
- Legal basis: Your consent (for optional data).
- Storage time: Until communication ends.
- Cookies:
- Personal data: Technical data related to your device and activity on the website.
- Purpose: To analyze user behavior and improve website security.
- Legal basis: Your consent and/or our legitimate interests.
- Reviews:
- Personal information: Name and the content of your review.
- Purpose: To publish reviews on ROYALPLATINUM.
- Legal basis: Your consent.
- Retention period: Until you request that we delete your review.
3. HOW LONG DO WE KEEP YOUR DATA?
- Personal Data: We retain this for as long as it is needed for the purposes described in this Privacy Policy or as long as required by law.
- Anonymous data: Anonymous data is stored for as long as it is needed to fulfill our legitimate interests.
4. HOW DO WE SHARE YOUR PERSONAL DATA?
4.1 WHO DO WE SHARE YOUR DATA WITH?
We only share your personal data with third parties when necessary to fulfill our obligations, for example:
- Hosting services: GleSys (Sweden).
- Payment services: Klarna (Sweden) and PayPal (USA).
- Shipping services: Our logistics partners.
- Marketing: Facebook, Google, TikTok, etc.
4.2 DO WE TRANSFER DATA OUTSIDE THE EEA?
If we transfer data to countries outside the EEA, we ensure that the level of protection is adequate through standard contractual clauses or other safeguards.
5. HOW DO WE PROTECT YOUR PERSONAL DATA?
We use strong technical and organizational security measures, such as encrypted networks and restricted access, to protect your personal data against unauthorized access and intrusion.
6. YOUR RIGHTS
You have the right to:
- Request access to your personal data.
- Get incorrect information corrected.
- Have your data deleted (“right to be forgotten”).
- Restrict the processing of your data.
- Request the transfer of your data to another provider.
- Withdraw consent for certain processing.
Contact us to exercise your rights.
7. CONTACT
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: info@royalplatinum.se
-
Postal address:
GoWWW AB
Ridspögatan 17
213 77 Malmo, Sweden
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